Meet the Team!
Iva - Revenue Pricing Administrator in Head Office
What does your job entail?
Setting up the prices for properties with tracking on progress on availability and occupancy for selected group of Hotels. Guesthouses and Apartments (includes consultancies).
How long have you worked for theKeyCollections?
I have been with the company 2 years and been promoted twice during this time. I started as a Receptionist at Eliza Lodge and afterwards got transferred to Clifden House & Apartments. After 7 months, I was promoted to Senior Receptionist in Jervis Street Apartments. Then in October 2018, I applied for a Head Office role and became a Revenue Pricing Administrator, as part of the pricing team.
Describe your typical work day:
Average day would start at 9am where general information would be collected in order to keep up with pricing movement on the date and future dates. Afterwards consultations with my Pricing colleagues on competitors’ rates etc. so we can set up the rate for the day and future charts. Along with pricing activities there are also pricing and revenue reports which would be filled out and analysed throughout the day.
What do you enjoy most about your job?
Personally, I enjoy the fact that there is variety of tasks in front of you on daily basis including new challenges which keep you motivated.
What is the company work culture like?
When it comes to work culture, I have to admit that this is the best work environment that you can find yourself in. Your co-workers will offer you a hand in anything you need, atmosphere is relaxed but everyone works hard and everyone gives 100%.
What is different about theKeyCollections?
This is a unique company with a wide variety of properties involved, from hotels to apartments, guesthouses and a hostel, which are mostly based in Dublin city centre. I love that our employees are coming from all around the world which makes it a great multicultural environment and we are all proud to work here!
Any advice for someone wanting to join the company?
Whoever is interested in working with TheKeyCollections should be motivated and ready to learn and experience the unique work culture here.
Clare - Cluster Property Manager
Describe your average day?
Every day is different from managing high volume bookings to ensuring the upkeep of the property; from training staff to ensuring the highest level of customer service across the board
What do you enjoy most about your job? It’s an exciting environment to work in and with such a fast pace, there is never a dull moment!
What Is the work culture like?
There is a friendly and positive energy in theKeyCollections – we try to always ensure a good work/life balance and we hold regular team building days and staff ‘get-togethers’ throughout the year.
Something unique or interesting about your company?
We excel in promoting from within and helping our staff reach their full potential. I, myself, am a prime example – I started as a Receptionist 3 years ago, got promoted to Senior Receptionist and then Property Manager and now I am a Cluster Manager with 3 properties of my own to run..
What advice would you give to someone interested in working there?
If you thrive in a fast-paced, fast-growing environment, then this is definitely the company for you!
Accept change, ask questions and always show a willingness to learn!
Alexander - Senior Receptionist
How long have you worked here?
I have worked within the company for over 2 years now and I had a great progression during this time: I started as a night porter, was promoted to a receptionist and after I felt experienced enough, I was promoted again to Senior Receptionist.
What do you enjoy most about your job? The challenge of trying to make everyone happy.
What Is the work culture like?
The culture within my work place is one of the most diverse I have seen and I am glad to be a part of it. You have so many interesting people with such different stories and yet, here we are, all in the same place being part of a great team.
Something unique or interesting about your company? The staff !
What advice would you give to someone interested in working at theKeyCollections?
You have to be energetic and have a really positive attitude towards everyone, be it guests or staff.